Frequently Asked Questions About Our Chauffeur Services

Yes, all of our vehicles are fully licensed and carry comprehensive commercial insurance that exceeds state requirements. Our fleet is regularly inspected and maintained to meet strict safety standards, ensuring you can ride with complete confidence and peace of mind.

Yes, we welcome well-behaved pets with advance notice. Pets must be in carriers or on leashes, and owners are responsible for any cleaning fees. Please let us know when booking so we can properly prepare your vehicle.

We offer wheelchair-accessible vehicles to ensure all guests can travel comfortably and safely. Our accessible limousines feature ramps or lifts and secure wheelchair restraint systems. Please inform us of your accessibility needs when booking so we can arrange the appropriate vehicle and ensure a smooth, comfortable experience for all passengers.

Yes, we have bilingual drivers who speak both English and Spanish fluently. Please let us know your language preference when booking, and we’ll do our best to assign a Spanish-speaking driver to ensure clear communication and the best possible service experience throughout your trip.

Our drivers typically arrive 10-15 minutes before your scheduled pickup time to ensure punctual service. For special events like weddings or airport transfers, we may arrive slightly earlier to accommodate any last-minute preparations. Your driver will contact you upon arrival and wait at the designated pickup location.

Yes, all of our drivers are professionally licensed chauffeurs with extensive experience. They undergo background checks, maintain clean driving records, and are trained to provide safe, courteous, and professional service.